Minestar Application Specialist
Publicado el 24 de octubre, 2025
Antofagasta,
Mixto
Jornada Completa
$ NO INDICADO
---
Descripción del Puesto
Career Area:Product Support Job Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yourejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dontjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. JOB PURPOSE:Serves as an Application S pecialist in Mining Technology industry. Leverages mining technology application knowledge to increase safety and improve mining operations, process, change management, increase customer loyalty, and improve sales force effectiveness. This position supports new and ongoing MineStar Command for Hauling operations. Application Specialist manages the autonomous tucks fleet, supporting mining customers on achieving a safer and more productive operation. Also supplies recommendations back through the Product Development group to influence future product development. This position will influence market requirements, trends, and key areas for product improvement. The Application Specialist is assigned to a mine site and reports the operation and system performance to a Technology Site Manager assigned to the same operation. Job Duties: Include the following functional areas: Drive customer recognition of value of MineStar Command for Hauling Technology , product feature design, improved processes, and change management. • Provides technical expertise related to Caterpillar MineStar Technology products. • Provide operational support to the Autonomous Trucks operation. •Support customers by providing basic product application expertise •Consults with site on basic features and processes are in place to support mining technology •Benchmarks site performance using several metrics to ensure continuous improvement •Recommends MineStar Best Practices •Support customers through the change management process •Supports basic training of customer personnel in areas of expertise NPI CONTRIBUTION Increase product-positioning knowledge for Caterpillar •Provides feedback to product featurebenefits •Participate in Field Follows as needed INCREASE SHARE Technology INDUSTRY KNOWLEDGE Increase application expertise and transfer knowledge to others within Caterpillar. •Identify and document jobapplication profiles based on field observation working with customers •Serves as team members to establish best practices and knowledge share INCREASE AWARENESS & PRESENCE OF CATERPILLAR in the Mining Technology INDUSTRY Improve the industrys perception of Caterpillar. •Serve as an application specialist to customers and dealers Individuals in this position must understand and keep current in mining technology. They must have excellent problem solving and analysis ability to determine the correct direction to solve customer issues. They will consult recommend improvements to People, Process, and Technology. Incumbents will apply their knowledge of the product, technology, and industry to support Caterpillar, dealer, and customer goals. Incumbents, along with their manager, will direct their development and continual learning through experience and staying abreast of technology changes. Key learning comes from continued experience at customer sites. They will provide excellent communication and build solid relationships with the customer, dealer, and Caterpillar. Incumbents must stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs. Basic Qualifications: • University Degree: Mining Engineering (desired) or similar. • Knowledge in data analytics and experience in data base reporting (ex. SQL, SAP BO, PowerBI ) • Working background in Mine Operation Dispatcher, Mining Planning , or Fleet Management • Minimum of 1 year of experience within Mining Industry or Mining Technology (Systems and Practices) • Advanced English The following will be highly regarded, but not essential: • Driver License • Knowledge of mining technology products and product applications, including Fleet Management systems. Top Candidates Will Also Have: • Driver License • Knowledge of mining technology products and product applications, including Fleet Management systems. #LI Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join ourTalent Community. #J-18808-Ljbffr
Requisitos del Puesto
Educación Requerida: Secundario Edad: 18 años mínimo Experiencia Requerida: 1 año en puestos similares Disponibilidad para viajar: No Disponibilidad para mudarse: No
Aviso Importante: Este aviso fue redactado y es administrado por el anunciante, por lo cual nuestra empresa no se hace responsable por su contenido.
