Customer Service
Publicado el 26 de octubre, 2024
Montevideo,
Mixto
Jornada Completa
$ NO INDICADO
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Descripción del Puesto
We are looking for a Medical Billing Agent to work as a part of a team for one of our important US-based clients. This is a full-time position located in Montevideo, Uruguay. JOB SUMMARY: * Responsible for providing quality customer service while performing collection of assigned outstanding and aged account balances. * Documents all collection activity; maintains and organizes unit and responds to all correspondence, communication andor verbal inquiries from all relevant parties. * Ensures the quality, integrity, and proper work effort of assigned work. * Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation. * Maintains acceptable levels of productivity of all assigned accounts. * Utilizes processes and applicable client systems effectively. * Records and maintains complete and accurate documentation of all activity performed on appropriate medium. * Creates acceptable payment plans for patient or responsible party to be able to live by and fulfill. * Informs supervisormanager regarding operational issues, including client and PFS needs and concerns. * Responds to and follows up on all inquiriesrequests. KNOWLEDGE, SKILLS, ABILITIES: * Effective verbal and interpersonal skills. * Phone etiquette and soft skills. * Critical thinking and investigative skills. * Bilingual in Spanish and English both verbal and written communication. * Computer skills. * Reading and understanding medical claims. * Ability to assess problems and investigate proper course of action. * Professional demeanor and attitude. * Detail-oriented and a commitment to excellence. EDUCATION EXPERIENCE: * High School Diploma. * 1+ year of creditcollections or customer service experience. * Or, 1+ year of university coursework.
Requisitos del Puesto
Educación Requerida: Secundario Edad: 18 años mínimo Experiencia Requerida: 1 año en puestos similares Disponibilidad para viajar: No Disponibilidad para mudarse: No
Aviso Importante: Este aviso fue redactado y es administrado por el anunciante, por lo cual nuestra empresa no se hace responsable por su contenido.
