It Helpdesk Technician B2
Publicado ayer
Bogota,
Mixto
Jornada Completa
$ NO INDICADO
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Descripción del Puesto
We are looking for IT talent with a B2 English level! A leading company in the BPO sector is seeking an IT Helpdesk Support Analyst oriented toward providing technical support and solutions to users in a dynamic and multicultural environment. Job Conditions Location Modality: 100% On-site – Bogotá (Conecta 80). Contract Type: Permanent Indefinite term contract. Salary: $2,850,000 COP base salary + up to $200,000 COP in performance-based commissions. Training: 2 fully paid days. Schedule Shifts Full-time availability from Monday to Sunday. Morning window shifts (finishing at 5:30 PM max). 2 days off per week (rotatingnot fixed). Main Functions Provide tier-1 IT technical support. Troubleshoot and resolve basic hardware and software incidents. Manage ticketing queues, log details, and ensure proper follow-up on cases. Deliver high-quality customer service and technical assistance completely in English. Important Note Only candidates who strictly meet the required English level and schedule availability will be considered for the selection process. Key Requirements (Please read carefully before applying) English Level: B2 (Upper-Intermediate Conversational fluency is mandatory). Education: Technical degree, Technologist degree, or current university student in IT, Systems, or Computer Science fields. Experience: Minimum of 6 months of proven experience in IT technical support, Desktop Support, or Helpdesk roles. Technical Skills: Proficient with Microsoft tools (Excel, Word, and Outlook). Soft Skills: Strong communication skills, sharp attention to detail, and the ability to work effectively under pressure. #J-*****-Ljbffr
Requisitos del Puesto
Educación Requerida: Secundario Edad: 18 años mínimo Experiencia Requerida: 1 año en puestos similares Disponibilidad para viajar: No Disponibilidad para mudarse: No
Aviso Importante: Este aviso fue redactado y es administrado por el anunciante, por lo cual nuestra empresa no se hace responsable por su contenido.
