Infrastructure & Technology Delivery Project Executive Professional Santiago, Cl
Publicado el 06 de mayo, 2026
Metropolitana de Santiago,
Mixto
Jornada Completa
$ NO INDICADO
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Descripción del Puesto
Introduction At IBM, work is more than a job - its a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things youve never thought possible. Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems? If so, lets talk. Your Role and Responsibilities Develops an understanding about the strategic direction of the account as it relates to function and business unit. Participates in, and supports, the tactical service delivery account plan and participates in strategic account planning, as appropriate. Understands client requirements and assists in setting program objectives. Learns and participates in IBM selling techniques to identify business opportunities with the client. Familiar with operational support requirements, service level objectives, measurement tracking, and able to accurately report status to appropriate levels of management. Performs service delivery Crisis Management, maintains an audit ready posture and meets all business control requirements. Manages global delivery resources and services, if applicable. Their focus is on client relationship management, delivering on commitments to clients and achieving financial objectives of profitable revenue growth while creating an environment for growth and innovation. Establishes, maintains and improves the client relationship regarding all aspects of the contracted services as the representative of IBM. Ensures service delivery customer satisfaction objectives, contract cost targets and service level agreements are met and maintains a strong client partnership on C-Level. Leads service delivery team according to defined scope of services, statements of works, documents of understanding (DOU), and intercompany agreements (ICA). Effectively meets commitments, able to identify issues and recommends appropriate trade off decisions. Understands and supports IBMs delivery strategy and can translate this into customeraccount beneficial improvements. Guides Functional Objectives or Technologies. Skills: Problem Solving: Recognizes complex problems related to functional objectives. Applies creativity and judgment to developmental work on different projects within the business environment. Analyzes situations and implement solutions, or develop new system elements, procedures or processes. ContributionLeadership: Provides ongoing technicaloperational guidance to lead professional work teams, conducts special projects, or manages department(s) (national or international). Understands department functional mission and vision. Utilizes expertise to directly influence people outside department or function. Sometimes no precedent exists. Defines and decides objectives within specified business concept or project and may have responsibility for tools and assigned resources. Impact on BusinessScope: Accountable for department results and for activities andor projects involving multi-functional teams. Activities are subject to business measurements, impact customer satisfaction, and impact project costs or expenses. Regularly participates in overall functional program planning. Required Technical and Professional Expertise desirable, industrial, commercial, computer andor related engineers.IntermediateAdvance English level Preferred Technical and Professional Expertise Minimum 5 years of experience, SCRUM, ITIL, PMI certification related to the role #J-18808-Ljbffr
Requisitos del Puesto
Educación Requerida: Secundario Edad: 18 años mínimo Experiencia Requerida: 1 año en puestos similares Disponibilidad para viajar: No Disponibilidad para mudarse: No
Aviso Importante: Este aviso fue redactado y es administrado por el anunciante, por lo cual nuestra empresa no se hace responsable por su contenido.
